Trucraft Flooring (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlined how we collect, use, and disclose your personal information when you interact with us through our warehouses, call center, applications that run on mobile devices and tablets, and websites, including thetrucraft.com (the “Website”). When accessing the website, certain information about you is gathered, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the website and in email, text, or other electronic messages between you and the website. Please read the Privacy Policy carefully before using the website. By using the website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the website. 

 

Information we collect about you: When you access the website, the company will learn certain information about you during your visit. Information You Provide To Us: The Website offers various sections for users to provide information. We collect information that users provide by filling out forms on the website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the website. The information you provide to us is to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information. Information We Collect Through Automatic Data Collection Technology: As you navigate through our website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type. The information we collect automatically is used for statistical data and will not include personal information. We use this data to enhance our website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information. 

 

Use of cookies and pixels: Our website, like many other commercial websites, utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent on the site, and the websites visited just before and just after our own, as well as your IP address. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your browser for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. The company reserves the right to use technology like social media pixels, which allow social media platforms to track visitors to external sites for targeted advertising. We will use these pixels in compliance with the policies of the various social media sites.​ 

 

Third-party use of cookies: Certain content or applications, such as advertisements, featured on the website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to deliver interest-based(behavioral) advertising or other targeted content. We do not control these third-party tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, were commend reaching out directly to the responsible provider. 

 

Use of the information that you provide to us: We use personal information for various purposes, including presenting our website and its contents to you, providing you with information, offering products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the company, managing our business activities, delivering customer service, and making available other items and services to our customers and potential customers. Occasionally, we may use the information you provide to us to make offers for purchasing products and services from third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, third parties will receive your information. We may also use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities. 

 

Disclosure Of Your Information: As a standard practice, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action. Your personal information may be disclosed to our subsidiaries, affiliates, and service providers to provide our services to you. In circumstances where necessary, we may disclose your personal information to a third party, including lawyers or collection agencies, when necessary to enforce our terms of service or any other agreement between you and the company. In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the company’s assets and/or business, your information may be provided to any successor in interest. Information may also be disclosed when legally compelled to do so, such as when required by law, for the protection of our legal rights or when compelled by a court or other governmental entity to do so. 

 

How Do We Protect Your Information and Secure Information Transmissions?: Whether you are placing orders online, by phone or at a Trucraft warehouse, we have industry-standard security measures in place to protect against the loss, misuse, unauthorized access, and alteration of the personal information under our control. These measures include commercially reasonable administrative, technical, and physical protections and safeguards. However, it is important to note that no system is entirely infallible, and we cannot guarantee your personal information will always remain secure. You are responsible for maintaining the confidentiality of any credentials used to access your account with us. If you suspect any unauthorized activity associated with your account, please promptly report it to us immediately. 

 

Policy Changes: It is our practice to update any revisions made to our privacy policy on this page. In the event of material changes to how we handle our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the website. The date the privacy policy was last revised is identified at the bottom of the page. It is your responsibility to ensure that we have an up-to-date active and deliverable email address for you and to periodically visit our website and this privacy policy to check for any changes. If you have any inquiries or feedback regarding this Privacy Policy or would like to contact us for any reason, you can do the following: Send an email to info@trucraftflooring.com