Returns and exchanges must be made within 30 days of the delivery date and require a valid receipt of purchase. Items must be returned in good condition, in their original boxes, and include all paperwork, parts, and accessories to ensure full credit. Returns or exchanges are not permitted on opened boxes, special or custom orders and will not be accepted after 30 days of pick up/delivery. Refunds for cash or check purchases will be issued by check within 5-10 business days. For credit or debit card purchases, a refund will be credited back to the original payment method or issued a credit on file for the next order. All returns may be subject to a 20% restocking fee, which will be charged to the customer. Original shipping charges, sales taxes, and handling costs are non-refundable. Shipping costs relating to a return or exchange are your sole responsibility. Customers are required to ship the product back to us at their own expense to qualify for a refund. All returns are subject to approval.